Legal
Costimo.ai is a construction project cost management platform designed to support estimation, budgeting, cost control, resource analysis, and related project-cost governance functions. This Privacy Policy explains how Costimo.ai collects, uses, stores, and protects information when users access our website, use our application, communicate with us, or submit information through our platform. By using Costimo.ai, you agree to the practices described in this Privacy Policy.
When you create an account, access the application, or communicate with us, we may collect:
Users may upload, create, or process project-related information within the platform, including:
Such data remains the responsibility of the user or subscribing organisation.
We may automatically collect certain technical information, including IP address, browser type, device and operating system, pages visited, login activity, usage and error logs, and date and time of access. This information is used for security, performance monitoring, troubleshooting, and improvement of the platform.
When you contact us by email, website form, or other communication channels, we may retain that information for support, enquiry handling, and business correspondence.
We may use the information collected for the following purposes:
We do not sell user data.
Costimo.ai may process commercially sensitive construction project information. We treat such information as confidential and use it only for the purpose of providing the platform services, support, maintenance, and security.
Users are responsible for ensuring that they have the necessary authority to upload, enter, process, or share any project, commercial, vendor, contractual, or third-party information through the platform.
Costimo.ai does not claim ownership over project data entered or uploaded by users.
Costimo.ai may use trusted third-party service providers for hosting, authentication, storage, database services, analytics, email, security, and application infrastructure. These providers may process information only as required to support the operation of Costimo.ai. Service categories may include:
We take reasonable steps to use reputable service providers. However, each provider may have its own privacy and security practices.
Costimo.ai may use cookies or similar technologies for login sessions, authentication, user preferences, security, performance monitoring, and analytics. Users may control cookies through their browser settings. Disabling certain cookies may affect the proper functioning of the application.
We may share information only in limited circumstances:
We do not sell personal information or project data to third parties.
We use reasonable technical and organisational measures to protect user information and project data against unauthorised access, loss, misuse, alteration, or disclosure. These may include access controls, authentication, cloud security controls, encrypted transmission where supported, role-based permissions, secure infrastructure, and monitoring.
No digital platform, internet transmission, or storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and for controlling access within their organisation.
We retain personal information and project data for as long as reasonably necessary to provide the services, maintain user accounts, comply with legal or contractual obligations, resolve disputes, enforce agreements, and support backup and disaster-recovery requirements. Users may request deletion of certain data, subject to legal, contractual, technical, and legitimate business requirements.
Depending on applicable law, users may have rights to access, correct, delete, or restrict processing of personal information, or to request a data export. Requests may be submitted using the contact details below. We may need to verify the identity and authority of the requester before acting.
Where Costimo.ai is used by a company or organisation, the organisation may control access to project data and user accounts. Account administrators may be able to view, manage, export, restrict, or delete data associated with their organisation's account. Users accessing Costimo.ai through an organisation should contact their authorised administrator for account-level requests.
Costimo.ai may use cloud-based infrastructure and service providers located in different jurisdictions. By using the platform, users acknowledge that information may be processed or stored outside their country of residence or business operation, subject to applicable laws and service-provider controls.
Costimo.ai is intended for professional and business use. It is not intended for use by children or minors. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of Costimo.ai after publication of updates constitutes acceptance of the revised Privacy Policy.
For privacy-related questions, requests, or concerns, please contact us.